New Humana Location Opens in Parma

Humana Guidance Center 1915 Snow Road In Parma

On Tuesday, November 9, Humana opened a new Guidance Center in Parma. The Guidance Center is a place for people to receive personalized assistance with their health insurance as well as a gathering place for connecting with others. Everyone is welcome at the Guidance Center; you do not need to be a Humana member.

The Guidance Center is designed especially for senior citizens and families who prefer face-to-face discussions regarding their health plan or Medicare options. In addition to being a resource for information, the center tries to bring the community together by hosting wellness seminars and social activities, such as craft courses, dance lessons, and video bowling.

For the grand opening celebration, hundreds of people were invited to meet the staff, enjoy refreshments and participate in fitness class demonstrations. It was easy for them to see why the Guidance Centers have developed loyal visitors in other cities. “Regulars” at the other centers describe them as comfortable and welcoming, even if you are only stopping for a cup of coffee.

“Humana’s intention with the Guidance Center is to provide friendly support and information and help people gain more control over their health decisions,” said Mark Kent, vice president for Humana of Ohio. “Our other Guidance Centers have evolved from customer service locations to neighborhood gathering places, and I’m looking forward to witnessing the same in Parma.”

Humana has 20 Guidance Centers across the country, and the center in Parma will be the company’s third in the State of Ohio. The Guidance Centers have continued to expand because of their popularity among the people they serve.

“We have a large concentration of Humana members throughout the state and in Cleveland,” said Kent. “We selected Parma because of its convenient location for these members as well as other residents.”

The Humana Guidance Center is located in the Giant Eagle Shopping Plaza at 1915 Snow Road, Parma. It is open 8 a.m. to 5 p.m., Monday through Friday. Call 216-778-6810 for additional information.

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Volume 2, Issue 11, Posted 10:19 PM, 12.01.2010